We offer several payment options to make your purchase easy and safe:

PayPal: Complete your payment in just a few clicks without sharing your financial information.

Credit Card (powered by Shopify Payments): We accept Visa, MasterCard, American Express and other cards, ensuring maximum security.

Digital Wallets: Pay quickly with Google Pay and Apple Pay using your digital wallets.

Bank Transfer: You will receive instructions to complete the transfer after selecting this option during checkout.

Cash on delivery: Pay cash on delivery with a €5 surplus.

You can find more information on the payment methods page.

For any questions or assistance, we are here for you.

At Cecchi e Cecchi, we guarantee fast and reliable shipping.

Italy:
Free shipping for orders over €100. For smaller orders, the cost is €4.90. Orders are shipped within 24/48 hours via GLS, with tracking details sent via email.

International:
Shipping rates vary by country. Prices may slightly fluctuate due to currency exchange rates.

• Japan: €69.90 (¥11,595) for orders up to €400 (¥80,400), free for larger orders.
• China: €69.90 (¥552.45) for orders up to €400 (¥4,000), free for larger orders.
• Australia: €69.90 (AUD 116.16) for orders up to €400 (AUD 840), free for larger orders.
• USA: €49.90 (USD 55.45) for orders up to €249.90 (USD 281.29), free for larger orders.
• Canada: €49.90 (CAD 76.45) for orders up to €249.90 (CAD 380), free for larger orders.
• Mexico: €49.90 (MXN 1,095.44) for orders up to €249.90 (MXN 5,580), free for larger orders.
• United Kingdom: €9.90 (GBP 12.72) for orders up to €199.90 (GBP 172.10), free for larger orders.
• European Union: €9.90 for orders up to €150, free for larger orders.

Customs Duties and Fees:
For non-EU markets (United Kingdom, USA, Canada, Australia, China, Japan, Mexico), customs duties and fees are fully covered by us.

You can find more information on the Shipping Methods page.

For any questions or special needs, we are here to assist you.

You have 14 days from receipt to request a return by email to info@cecchicecchi.it. Items must be unused, with original tags and packaging.

Return for Refund: Not applicable to underwear, swimwear, masks and personalized items.

Return for Exchange: Not available. Return for refund and place a new order.

For returns in Europe, free shipping by courier. For international returns, costs are paid by the customer.

Find more information on the Returns page